Refund & Replacement Policy

T&C Fashion values customer satisfaction and product quality. Please carefully review our refund, replacement, and cancellation policy before placing your order. By purchasing from our website, you agree to the terms outlined below.

Policy Overview

At T&C Fashion, every product is carefully inspected before dispatch to ensure premium quality standards. Since we deal in branded fashion and ethnic wear products, we maintain a strict policy regarding refunds and returns.

No Refunds
No Returns
Replacement Only (for eligible cases)

We only provide replacement of products under valid circumstances such as damaged, defective, or incorrect product delivery.

No Refund Policy

All purchases made through T&C Fashion are final. Once an order is successfully placed and confirmed, it cannot be refunded under any circumstances.

We do not issue refunds for:

Change of mind after purchase
Incorrect size selection by customer
Color variation due to screen display differences
Delay caused by courier/logistics partners
Minor stitching or finishing variations common in handcrafted ethnic wear
Discounted or promotional purchases

Customers are requested to carefully review product descriptions, measurements, and images before placing an order.

No Return Policy

T&C Fashion does not accept product returns once delivered.

Due to hygiene, product handling standards, and nature of fashion apparel, we are unable to restock or resell returned products.

Please ensure:

Correct size is selected
Shipping address is accurate
Product details are reviewed before checkout

Replacement Policy

We offer replacement only in the following cases:

You receive a damaged product
You receive a defective item
You receive an incorrect product different from your order
The product has major manufacturing defects

Replacement requests must be raised within 48 hours of delivery.

Replacement Request Process

Email us with your order number
Attach clear product images/videos showing the issue
Provide packaging images if applicable
Wait for verification by our support team

Once verified, we will process a replacement shipment.

Conditions for Replacement Approval

To qualify for replacement:

Product must be unused
Original packaging must be intact
Tags must remain attached
Request must be raised within 48 hours
Proof of issue must be provided

Replacement requests may be rejected if the product shows signs of usage, washing, alteration, or damage caused after delivery.

Non-Eligible Replacement Cases

Incorrect size selected by customer
Customer changed preference after delivery
Minor color differences
Delay in reporting issue
Missing original packaging

Order Cancellation

Orders can only be cancelled before dispatch.

Once dispatched, cancellation is not possible and the order falls under our replacement-only policy.

Shipping Charges

Shipping charges paid during purchase are non-refundable.

If replacement shipping is applicable, T&C Fashion will bear the replacement delivery cost for approved cases.

Quality Assurance

Every T&C Fashion product undergoes strict quality checks before dispatch to ensure customers receive premium fashion products with exceptional craftsmanship.

We are committed to delivering excellence while maintaining fair and transparent policies.

Need Assistance?

If you have any questions regarding this policy or wish to request a replacement, please contact our support team.

Email: tncfashionweb@gmail.com

Address: 215 Shreyas Industrial Estate, 2nd Floor, Near Jaycoach, Western Express Highway, Goregaon (E), Mumbai 400063.

T&C Fashion reserves the right to modify this policy at any time without prior notice.